Course curriculum

  1. 1

    • Hello from Mary & Workbook

    • Video 1: Boundaryless Service Strategy
  2. 2

    • Video 2: What Do You Do?

    • Video 3: Falling in Love

    • Video 4: Where's the Focus?
  3. 3

    • Video 5: Half Full Language and Sandwich

    • Video 6: Negative Language Nightmare

    • Video 7: Nightmare to Success

    • Video 8: Negative Feedback to Positive
  4. 4

    • Video 9: You Can Never WIIFM Enough

    • Video 10: Exciting WIIFM Examples

    • Video 11: Voice Pitch and Authority