Course curriculum

  1. 1

    • Hello from Mary & Workbook

    • Video 1: Boundaryless Service Strategy
  2. 2

    • Video 2: Half Full Language and Sandwich

    • Video 3: Negative Language Nightmare

    • Video 4: Nightmare to Success

    • Video 5: Negative Feedback to Positive
  3. 3

    • Video 6: You Can Never WIIFM Enough

    • Video 7: Exciting WIIFM Examples

    • Video 8: Voice Pitch and Authority