Course curriculum
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1
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Power of Q&A
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Set the Rules
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Follow Your Rules
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2
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Reasons to Repeat
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Repeat & Reword
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Hostile Questions
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Biased Questions
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Hostile & Biased Questions
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Wordy Questions
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3
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No Great Questions
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Check the Question
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Break Eye Contact
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Brainstorm Q&A
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4
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7 Strategies
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1. Reflection 2. Get Back 3. Defer
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4. Compliment the Questioner
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5. Answer a Question with a Question
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6. Parallel Answer 7. Rules
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