Course curriculum

  1. 1
    • Power of Q&A

    • Set the Rules

    • Follow Your Rules

  2. 2
    • Reasons to Repeat

    • Repeat & Reword

    • Hostile Questions

    • Biased Questions

    • Hostile & Biased Questions

    • Wordy Questions

  3. 3
    • No Great Questions

    • Check the Question

    • Break Eye Contact

    • Brainstorm Q&A

  4. 4
    • 7 Strategies

    • 1. Reflection 2. Get Back 3. Defer

    • 4. Compliment the Questioner

    • 5. Answer a Question with a Question

    • 6. Parallel Answer 7. Rules